Wilkinson, previously the company’s Chief Technology Officer, will optimize the end-to-end customer experience – from technology solutions to onboarding and continuous improvement
COMMACK, N.Y.–(BUSINESS WIRE)–IntelliShift, the leading connected fleet intelligence platform for safety and operations teams, today announced Ryan Wilkinson has been named Chief Operating Officer (COO), effective immediately. As COO, Wilkinson will further scale IntelliShift’s mixed fleet offerings and will oversee the end-to-end customer experience, from first engagement with the product, to onboarding and continuous adoption. Customers will be able to deploy vital technology solutions faster and more efficiently than ever before, keeping their fleets safe, efficient and on the road. Sales, app development and supply chain operations will also report to Wilkinson.
A 13-year veteran of IntelliShift, Wilkinson served as Chief Technology Officer from 2014 to 2022. Listening to customer needs, Wilkinson led the evolution of the IntelliShift brand from a GPS and telematics solution to a platform-based offering capable of providing users with deep, yet easy to understand, insights to optimize their fleet safety and operations. Wilkinson also played a key role in restructuring and rebranding the company in 2020 to showcase IntelliShift’s comprehensive, all-in-one solution.
Throughout the COVID-19 pandemic, Wilkinson oversaw IntelliShift’s supply chains to ensure critical hardware offerings like the AI Dash Cam 400 were readily available. While the rest of the industry was plagued with extended lead times due to chip shortages and other supply chain upheaval, Wilkinson’s operational changes were instrumental in the company’s ability to immediately deliver its products and fulfill customer needs.
“For over a decade, Ryan’s strategic vision and operational achievements have been a driving force behind the growing value we deliver to our customers,” said John Cunningham, CEO and Founder of IntelliShift. “In his role as COO, Ryan’s deep knowledge of the industry, emerging technologies and expanded focus on the customer journey will enable our team to scale faster and will further IntelliShift’s commitment to our customers’ safety and operational success.”
Wilkinson added: “Ensuring we are truly making a positive impact on our customer’s business has always been my key motivator, both during my time as CTO and even more so as I move into the COO position. I look forward to continuing to introduce innovative solutions that keep drivers safe and our customers’ vehicles and equipment out of the shop so they can generate increasing revenue and ROI on the worksite.”
For more information on the IntelliShift fleet and safety management platform, please visit intellishift.com.
IntelliShift is powerful fleet intelligence made simple. Designed to solve safety and operational challenges, it is the only solution that enables businesses with fleets of vehicles and heavy equipment to easily access all fleet operations data in a single platform. Leveraging 20+ years of expertise in business and hundreds of years collectively as fleet experts, IntelliShift delivers deep fleet data insights to drive better business outcomes. As a trusted partner to mobile and field operations spanning SMB to the enterprise market, our client-centric approach ensures a seamless deployment, easy integration with existing solutions and immediate returns through increased productivity, improved safety metrics and a demonstrable reduction in costs per asset. We are proud to work with leading brands including Bimbo Bakeries, Thyssenkrupp Elevators and US Ecology.
PAN Communications for IntelliShift