The location is serving customers again after significant damage from Hurricane Michael
PHILADELPHIA & KENNESAW, Ga.–(BUSINESS WIRE)–Pep Boys, a leading U.S. automotive service provider, has re-opened its Service and Tire Center at 712 W. 23rd St. in Panama City, Fla., more than a year after the store suffered significant damage in 2018’s Hurricane Michael. The Category 5 storm destroyed the Service and Tire Center’s bay doors and large sections of the roof, as well as the store’s windows and exterior. While another nearby location was damaged beyond repair, Pep Boys Panama City has been fully renovated and now has 12 service bays with new equipment, additional car lifts and a new waiting area with customer amenities. With both tenured and new employees, the ASE-certified team can perform maintenance and repairs on nearly all makes and models.
“The re-opening of the Panama City Pep Boys shows our commitment to serving customers, and it’s also a representation of the heart and resilience of the community,” said Brian Kaner, CCO-Service, Icahn Automotive. “Thank you to our employees and customers who stuck by each other during and after the storm. The decision to rebuild in Panama City and be a part of the recovery effort was an easy one.”
After the storm, the Company organized relief efforts, sending two Pep Boys Mobile Crew state-of-the-art services trailers to help with storm-related repairs, including the many tires flat from nails and storm debris. Pep Boys pros, some brought in from other locations but many who were facing personal storm-related challenges as well, worked to fix up to 70 cars on some days to get the community back on the road. As demand kept up with shops in the area still closed, Pep Boys Mobile Crew stayed on 23rd Street for 14 months, performing work in the trailer’s service bay and in the adjacent lot.
“We came together as a team to help each other and rebuild this store bigger and better, and the Company showed how much it cares for our team and our City,” said Clinnon Harden, Pep Boys Area Director. “Our customers are telling us they are so happy to have Pep Boys back at full strength, and we are excited to be able to serve them even better than before.”
In addition to sending the Pep Boys Mobile Crew, employees from Panama City and beyond volunteered to help the community. Right after the storm, local teams organized a grassroots barbeque and with donated food, equipment, and time, served hot food and brought comradery to local residents. Two dozen colleagues from Port Richey, Fla., worked with their local community to collect supplies, eventually sending a 26-foot truck of supplies to Panama City. A corporate giving drive organized for Hurricane Michael relief brought monetary donations from across the country into the Icahn Automotive Team Member Charitable Fund, enabling the Fund to give affected team members grants for emergency funds and rebuild efforts.
“While the storm was devastating, it brought out the best in our people and their neighbors, as events like this often do. We are proud of our team members who gave generously and worked so hard to help others,” Kaner said.
Pep Boys Panama City re-opening caps a year of expansion and investment in the Company’s service network and Pep Boys Fleet and Mobile Crew. Other recently opened locations brings the total number of Pep Boys service centers to nearly 1,000 in 35 U.S. states and Puerto Rico. Pep Boys is part of Icahn Automotive, which, together with national and regional service providers such as AAMCO, Precision Tune and Jacksonville-based RPM Automotive, is one of the nation’s largest service networks.
About Pep Boys
Since 1921, Pep Boys has been one of the nation’s leading automotive aftermarket chains, providing premium tires; automotive maintenance and repair; premium-brand parts and expert advice for the do-it-yourselfer; commercial auto parts delivery; and fleet maintenance and repair to customers across the U.S. Pep Boys operates more than 9,000 service bays in approximately 1,000 locations in 35 states and Puerto Rico, and the Pep Boy Mobile Crew service trailer, which offers automotive maintenance on location. Customers can find the nearest location by calling 1-800-PEP BOYS (1-800-737-2697), by visiting www.pepboys.com, or following Pep Boys on Twitter, Facebook or Instagram.
About Icahn Automotive
Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. Icahn Automotive today consists of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The Company also is the licensor of Cottman Transmission and operates under several local brands. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations, and 25 distribution centers throughout the US, Canada, and Puerto Rico. For more information, visit IcahnAutomotive.com.
Arianna Stefanoni Sherlock, Icahn Automotive
Christine Bowser, Pinnacle Media